Position Title: Room Service Server

Reports To: Restaurant Manager

Department: Food and Beverage

Shift: Varies

Role: The Room Service Server is responsible for the prompt and courteous delivery of all Room Service orders to guest rooms, ensuring an exceptional dining experience that reflects the standards of JW Marriott. This role maintains a positive image of the Room Service department through professional guest interactions and the cleanliness of all guest areas. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.

Qualifications:

• Education: High School Diploma or GED
• Experience: Previous experience in food and beverage service preferred, ideally in a luxury hotel environment.
• Skills:
  • Strong customer service and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Knowledge of food safety and sanitation standards.
  • Flexible schedule, including weekends and holidays.
• Required:
  • Must be at least 21 years of age.

Required Work Cards needed:

• Valid Clark County Health Card
• Valid Las Vegas Alcohol Awareness Card (TAM Card)
• Valid Nevada Driver’s License

Key Responsibilities: Responsibilities include, but are not limited, to the following:

The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job.

Essential Job Functions:

The physical demands described here reflect the essential functions of this position. In compliance with the Americans with Disabilities Act (ADA) and Nevada Revised Statutes (NRS) 613.330, reasonable accommodations will be provided to qualified individuals with disabilities.

Work is performed in a (type of location, i.e., office, kitchen, restaurant, casino, etc.) environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. Additionally, smoking is permitted in casino areas consistent with Nevada state regulations, which are followed by the employer.