AmeriCorps Supervisor at HUSHABYE NURSERY – Phoenix, Arizona

Hushabye Nursery is an Arizona nonprofit organization with a mission to ‘embrace substance exposed babies and their caregivers with compassionate, evidence-based care that changes the course of their entire lives.’ The organization was founded by Tara Sundem, a neonatal nurse practitioner who witnessed firsthand the challenges of newborns exposed prenatally to opioids and those families trying to care for them. Hushabye Nursery’s innovative model offers a safe and inclusive space where mothers, family members and babies – from conception through childhood – can receive integrative care and therapeutic support that offers each child the best possible life outcomes. Programs will include prenatal and postpartum support groups, inpatient nursery services, and outpatient therapies.

POSITION OVERVIEW: The AmeriCorps Site Supervisor provides direct supervision, support, and performance oversight to AmeriCorps members serving at your organization. This role ensures members are engaged in meaningful service activities that align with their position descriptions, comply with AmeriCorps regulations, and advance the nonprofit’s mission. The supervisor also acts as a mentor, coach, and primary site contact from members’ first day through completion of service. This role reports to the Director of Development.

DUTIES & RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Member Supervision & Support

• Provide orientation, ongoing supervision, and guidance to AmeriCorps members.
• Ensure shifts are opened in a timely manner and assist with scheduling as needed.
• Review and approve members’ timesheets monthly, ensuring accuracy and compliance with AmeriCorps standards.
• Conduct regular check-ins, goal setting, and performance feedback.
• Serve as the first point of contact for questions regarding service activities, expectations, and policies.

Program Compliance

• Ensure service activities align with the approved Position Description and the nonprofit’s goals.
• Monitor that prohibited activities (as defined by AmeriCorps) are not performed by members or mobilized volunteers.
• Facilitate completion of required assessments at the beginning and end of members’ service terms.
• Complete or assist with background checks, site onboarding, and mandatory trainings.
• Proactively audit to ensure program is compliant with AmeriCorps standards and survey ready at all times.

Recruitment & Engagement (optional, depending on scope)

• Recruit and select prospective AmeriCorps members.
• Support member involvement in volunteer mobilization projects, community events, and outreach efforts.

Professional Development

• Provide coaching and mentoring to help members grow leadership and service skills.
• Coordinate member participation in training and monthly meetings.
• Completes individual required training per organizational and program standards.

Reporting & Communication

• Communicate regularly with staff about member progress, challenges, and achievements.
• Ensure timely reporting and documentation as required by state and federal standards.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

Required

• Strong communication and interpersonal skills.
• Demonstrated experience in supervision, mentoring, or team leadership.
• Ability to ensure accuracy in reporting and administrative duties.
• Commitment to AmeriCorps mission and nonprofit values.

Preferred

• Experience working with volunteers or service-learning programs.
• Knowledge of AmeriCorps regulations and reporting requirements.

EDUCATION (MINIMUM REQUIREMENTS) and Experience:

• High School diploma or equivalent required.
• Bachelor’s degree in nonprofit management, education, social services, or related field, preferred
• Experience working with volunteers or service-learning programs.
• Knowledge of AmeriCorps regulations and reporting requirements, preferred

PHYSICAL/MENTAL DEMANDS & ENVIRONMENT:

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk, hear, taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: Workplace Environment: Work generally performed in professional offices and clinical settings. Personnel may be exposed to typical environmental conditions of a healthcare/behavioral health facility, including moderate noise, frequent interaction with clients, and possible exposure to medical hazards. Hushabye Nursery follows OSHA/ADOSH and CARF standards to maintain a safe and accessible workplace. Reasonable accommodations will be provided in accordance with the Americans with Disabilities Act (ADA).

EQUAL EMPLOYMENT OPPORTUNITY:

Hushabye Nursery provides equal employment opportunities to all qualified individuals without regard to race, color, religion/creed, citizenship, age, disability, pregnancy, sex (including pregnancy, gender identity or expression and sexual orientation), genetic information, veteran status, national origin, and all other characteristics protected by applicable law. Hushabye Nursery is an Equal Opportunity Employer.

AMERICANS WITH DISABILITIES ACT:

Applicants as well as employees who have or gain a disability must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

BACKGROUND CHECK STATEMENT:

Hushabye Nursery conducts pre-employment screening for all positions, which includes a criminal background check, verification of work history, academic credentials, license, certifications, and MVD check for positions that require travel. Employment is contingent upon the successful passing of background checks.

AT-WILL STATEMENT:

Your employment with Hushabye is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with the Company is not guaranteed for any length of time.