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Director of Rooms at StepStone Hospitality Inc. – North Augusta, South Carolina

StepStone Hospitality Inc.
North Augusta, South Carolina, 29841, United States
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About This Position

Description:
  • Maintain standards of quality guest service and cleanliness
  • Achieve budgeted revenues and expenses and maximize profitability related to the rooms departments.
  • Develop short- and long-term financial and operational plans for the rooms departments that relate to the overall objectives of the hotel.
  • Participate in the preparation of the annual hotel budget.
  • Increase level of guest satisfaction by delivery of an exceptional product through employee development.
  • Maintain and correct procedures for credit control, financial transactions, security of financial assets, and guest security.
  • Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
  • Ability to accurately use various office and accounting software.
Requirements:
  • Projects and assignments are completed thoroughly, professionally, and with care.
  • Adjusts to high-pressure conditions and is open to change.
  • Assumes responsibility for personal growth and development.
  • Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.

Job Location

North Augusta, South Carolina, 29841, United States

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