Our mission is to support lifelong harmonious relationships between people and their pets. As experts in our field, we offer trusted guidance to pet parents and support them through all ages and stages while delivering 360° of Happy Health® to their beloved pets. We strive to empower a creative team of individuals in building careers in animal care where they feel valued, inspired, and live in a culture of recognition and growth.

At JM Pet Resort and Veterinary Clinic, you'll be part of a supportive, collaborative team that values both pets and people. We offer opportunities to grow, make a difference in the lives of animals, and help clients feel confident in their pets' care.

Job Summary

The PLAYtrain® program is dedicated to giving every dog a safe, enriching, and meaningful play experience. PLAYtrain® Specialists use our proven approach to provide dogs with both mental and physical stimulation, while building confidence through positive socialization and motivational training.

In a safe and structured environment, Specialists focus on each dog’s individual needs, helping them develop positive behaviors and skills. By creating a fun and supportive space for learning and play. The PLAYtrain® team helps dogs become their best selves while strengthening the bond between pets and their people.

Essential Responsibilities

• Supervise and constantly monitor groups of dogs of all sizes
• Learn, remember, and identify dogs by name for all active clients
• Understand and identify universal canine body language and recognizable dog behaviors
• Learn, understand, and consistently demonstrate proper leash control
• Follow safe practices and procedures when introducing dogs
• Provide positive command reinforcement, which supports students who are also in group classes
• Works with puppies on behavioral development exercises
• Follow all handling guidelines to safely navigate dogs throughout the facility
• Learn and follow color-coded caution system describing employee restrictions and permissions for dog handling
• Follow daily checklists including reading emails and calendars, gathering supplies, printing lists, and on-time placement in group assignments
• Maintain safe clean areas for dogs including sanitizing play yards.

Qualifications

• Must be 18 years or older
• Pet industry experience is strongly preferred
• 2+ years of experience in a dog daycare/ dog handling preferred
• Ability to read and promote positive canine play
• Knowledge of positive command reinforcement and behavioral exercises for puppies
• Must be observant and have excellent communication skills
• Team-oriented, reliable, and dependable; maintain excellent attendance and punctuality
• Comfortable interacting with all dog breeds, large and small
• Knowledgeable about dog breeds

Computer Skills

• Must be able to learn and efficiently use company software
• Must be able to learn new technology in accordance with business needs

Physical Demands

• Position requires a person to be both indoors and outdoors regardless of the weather
• Majority of the day is spent standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing
• Must be able to lift 50 pounds regularly, up to 100 pounds with assist
• Must be comfortable working with a wide variety of animals including small and large dogs
• Must be able to work around pet hair and dander
• Must be able to climb 2 flights of stairs multiple times per day

Love dogs? Turn that passion into a rewarding career with us! Join a team that’s dedicated to creating safe, fun, and enriching experiences for every dog. If you’re energetic, compassionate, and excited to make a difference in the lives of pets and their people, we’d love to meet you. Apply today and start a job that’s as fun as it is meaningful!

Disclaimer

The above information has been designed to indicate the general nature of work performed by employees within this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed or deleted in accordance with business needs.

• 401(k)
• 401(k) matching
• Dental Insurance
• Health Insurance
• Life Insurance
• Vision Insurance
• Employee Discount
• Paid Time Off