POSITION TITLE: Accounts Receivable Collections Specialist

REPORTS TO: Chief Financial Officer

Scaffold Resource has been a fixture and steady force in the Mid-Atlantic region’s scaffold and vertical access industry for more than two decades. Created in 1998, Scaffold Resource has grown in its ability to provide a vast array of vertical access services. It has successfully accomplished this task while expanding its customer base and project capabilities to meet the demands of every conceivable challenge it has been contracted to complete.

OVERVIEW:

This position reports directly to the CFO and is responsible for contacting customers on past-due accounts, collaborating with internal teams on billing discrepancies and pay apps, tracking AR aging and escalating delinquent accounts, and supporting lien/bond rights compliance. Specific duties and responsibilities include but are not limited to:

DUTIES & RESPONSIBILITES:

Monitor AR aging reports, prioritize collections efforts, and reduce delinquent balances

Contact customers regarding overdue invoices through phone, email, and formal notices

Negotiate payment arrangements while enforcing contractual terms and conditions

Collaborate with project manager on billing discrepancies, change orders, and pay apps

Ensure compliance with state-specific lien and bond rights (e.g., Little Miller Act)

Maintain records of lien waivers, releases, and customer correspondence

Prepare weekly/monthly collection reports and forecasted cash flow updates

Document collection efforts for legal and audit purposes

QUALIFICATIONS:

Associate or Bachelor’s degree in business, Accounting, Finance, or related field preferred

3+ years’ collections experience, in construction, subcontracting, or equipment rental preferred

Familiarity with construction billing practices, contracts, and lien laws preferred

Proficiency in Sage Intacct and Excel

Proficiency in verbal and written English required

High level verbal and written communication skills required

Ability to multitask in a fast-paced environment

Strong organizational, attention to detail, and negotiation skills

Certain requirements are subject to possible modifications to reasonably accommodate persons with disabilities.