PURPOSE OF POSITION

• The purpose of this position is to ensure that specimens are being registered, ordered, and processed correctly according to established policies and procedures.

RESPONSIBILITIES AND EXPECTATIONS

• Work closely with the ALS, Microbiology, Virology, and Send Out departments to make sure that specimens are being registered, ordered, and processed correctly.
• Scan requisitions into Cerner.
• Answer phones and provide excellent customer service.
• Perform accurate patient and insurance data entry into Cerner.
• Order lab work from OPD, ALS and CareEvolve requisitions
• Properly process and prepare specimens for testing
• Load the automated track according to established guidelines
• Centrifuge and separate specimens according to test requirements
• Aliquot as necessary
• Monitor and empty tube system punctually, checking for stats and prioritizing work
• Uphold and follow all hospital and department policies and procedures
• Adhere to all established safety and Infection Control Policies
• Maintain instrumentation/equipment in good working order
• Provide technical information to laboratory "customers" and appropriately direct questions to the Unit Director and/or other Technical Specialists as indicated
• Uphold and practice the highest level of professional integrity in all daily work functions, including confidentiality of patient records
• Assists in projects or other tasks assigned by the Unit Director
• Troubleshoot problems that arise
• Other duties as assigned by the Supervisor, Assistant Manager, or Unit Director.

EDUCATIONAL/EXPERIENCE REQUIREMENTS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or veteran status.

WORKING CONDITIONS

• Department Hours: 24 hours/day, 365 days/year
• Work hours are assigned by the Supervisor, Assistant Manager, or Unit Director and can be on any shift depending upon the staffing needs of the department
• Requires Saturday/Sunday and Holiday rotation
• Requires occasional paid overtime before or after normal working hours, if approved
• Works in a well-lighted and ventilated laboratory