The System Administrator shall support the Information Assurance Support Services program. The position is fully onsite in Rosslyn, VA, full-time with standard office hours (Monday-Friday, 8:00am-5:00pm), and available immediately upon clearance verification. Responsibilities include, but not limited to:

• Provide installation, implementation, and problem resolution support for COTS and custom designed applications.
• Provide technical assistance to users experiencing trouble with their applications.
• Troubleshoot problems utilizing diagnostic software when possible. For problems that cannot be immediately corrected, prepare an issue/instance report recommending necessary course of action to remedy situation.
• Install and test new PC hardware and software.
• Ensure that all newly installed computers, peripherals, or boards are in working order and logged into the inventory.
• Install and test new PC software, ensure that it is working properly and logged into the inventory.
• Interview the staff to determine hardware and application needs.
• Install LAN hardware and software strictly adhering to Security Configuration Standards.
• Provide telephone support to LAN users.
• Utilize ticketing system to manage tickets.

• Active Security Clearance
• Minimum four (4) years of related experience
• Experience supporting Dept of State, desired