Company Overview:

ALCOM’s impressive growth has been driven by a dedicated team committed to producing the highest-quality aluminum trailers across every category. From our beginnings with a single flagship facility in Winslow, Maine, we’ve expanded to four manufacturing plants across the country. This strategic growth not only strengthens our dealer network but also creates valuable career opportunities, fosters innovation, and enhances our ability to deliver top-tier products with faster turnaround times and lower freight costs

Our team proudly manufactures 160+ standard trailer models, covering a wide range of applications—including cargo, personal watercraft (PWC), horse and livestock, car haulers, snowmobile, landscape and utility, ATV, and motorcycle trailers. We don’t just build trailers; we customize solutions, ensuring our dealers receive open and enclosed models tailored to their customers' needs

At ALCOM, we take pride in what we build and how we build it. Our success is the result of hardworking, skilled employees who share our passion for craftsmanship and innovation.

Position Summary

Develops, implements, and manages Alcom’s Quality Management System for the incoming receiving, manufacture, and final inspection processes to produce various aluminum trailers, as well as works with warranty administrators to promptly address warranty claims including root cause / corrective action. Position involves oversight of multiple plant locations. Works cross-functionally to define and establish quality assurance processes/procedures, work instructions, as well as the quality control inspection criteria and processes.

Functions and Responsibilities

• Manages the plant quality management system ensuring that all quality, compliance and regulatory standards are met.
• Collaborates closely with site and network-wide cross-functional teams including production, engineering, sales, and warranty administration.
• Trains, and provides performance feedback to all direct reports..
• Develops and documents a Quality Assurance Plan that appropriately defines the proper construction build process for trailer builds and assembly applications, while controlling specification/requirement compliance.
• Collaborate closely with warranty administration to plan and execute warranty resolutions and warranty improvement initiatives. Includes processing and analysis of warranty claim data and trending.
• Creates a QC best practice for final inspection and pass or fail definition for meeting desired quality standards.
• Collaborate and lead cross-functional development of Quality Control Plans for ALCOM product offerings.
• Develops, coordinates, tracks, and communicates Quality Key Performance Indicators to both shop floor personnel and production management, leading corrective action initiatives.
• Develops problem solving tools and techniques. Leads problem solving teams in formulation of true root cause analysis, effective corrective action implementation, and robust corrective action effectivity/validation checks.
• Proactively identifies and addresses risk, garners lessons learned, implements effective corrective actions, and follow up to ensure prevention of future issues in the interest of improving overall quality and productivity.
• Creates prevention plans for reoccurring issues and concerns.
• Assures that all plant training includes the necessary elements supporting quality and warranty processes throughout plant operations.
• Assures compliance with regulatory agencies that support required safety standards for trailers.
• Occasional travel to other ALCOM facilities to support quality management and continuous improvement activities.

Desired Education/Experience

• Bachelor’s degree in mechanical, industrial, quality engineering, or related field.
• 5 or more years of quality management experience within a manufacturing or construction environment.
• 3 years of supervising and managing direct reports desired.
• Deep understanding of quality philosophies, principles, systems, methods, tools & standards.
• Lean Manufacturing experience desired.
• Team player with high level of urgency and interpersonal relationship skills.
• Analytical problem solver with proficiency in root cause/corrective action through methodologies such as 5-why, is/is not analysis, fishbone, A3, 8D, Pareto, etc..
• Excellent oral and written communication skills
• Green Belt, CQE, CQM certifications desired
• Must be proficient with Microsoft Office Suite. Power BI proficiency also desired.
• CAD print reading skill experience desired.