Overview:
This position performs quality control procedures on projection screens. Inspect vinyl projection screens for damage, stains, and missing parts. Cross check inbound returns. Cleaning and repairs as needed in the time allotted per Nationwide’s QC Handbook. Assists the warehouse needed.

Essential Functions:
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Quality Control:

• Performs inspection of inbound projection screens to ensure all parts are accounted for.
• Determine any damage to the screen, and the cause of damage and report client-related damage to the Missing and Damaged Coordinator and/or corresponding Customer Service Associate.
• Collaborate with the Service Coordinator an action to return maintenance screens back into rental inventory as quickly as possible.
• Conduct testing on projection screens following the Nationwide QC Handbook.
• Make necessary repairs to returned screens.
• Identify areas of potential cost reduction.

Warehouse-related responsibilities include but are not limited to:

• Maintain housekeeping standards in assigned area(s). Conform to 6S process.
• Assist with warehouse and QC operations as needed, activities include but are not limited to:
• Support all warehouse functions including palletizing, de-palletizing, in-bound/outbound order verification, shipping/receiving duties (including lift truck and box operation), etc. as needed.

Technical Competencies:

• Basic Data Entry Skills
• Basic Math Aptitude
• Basic Problem-Solving Skills
• Basic Teamwork and Conflict Resolution Skills.
• Moderate Time Management Skills
• Basic Microsoft Office Skills (Excel, PowerPoint, Outlook, Word)

Supervisory Responsibilities:
There are no supervisory responsibilities for this position.

Work Environment:
Work is regularly performed in a combination of office and warehouse environments and is regularly exposed to heavy machinery and noise. This role routinely used standard office equipment such as computers, phone, photocopiers, and filing cabinets.

Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Position Type/Expected Hours of Work:
This is a full-time position. Days and hours of office operation are Monday through Friday working 40 hours per week. Occasional overtime, evening, and weekend work may be required as job duties demand as well as an on-call rotation schedule.

Travel: Travel is not required for this position.

Required Education and Experience:

• High School Diploma or equivalent

Preferred Education and Experience:

• Associate degree or technical certificate

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.