Fulltime Position

Mon-Fri 0700-1500

Supervisor Duties:
-Complete a daily shift summary for client and management ensuring all details are accurate and comprehensive (Incidents, Conditions, and system's status).
-Prepare access cards in alignment with property management's standards. Also, conduct audits on access cards.
-Audit equipment, keys, and access cards to determine needs for maintenance/replacement/furbishment to meet security team's needs.
-Coach and train new and existing officers.
-Provide passdowns to the team.
-Ensure that alarm codes are shared for tenants' spaces and the Post Orders reflect the updates.

Rover Duties:
-Patrols property on foot, demonstrates effective verbal de-escalation techniques, effectively removes transient/homeless individuals, reports suspicious persons/activity, prepares Daily Activity Report Entries to confirm observations/passdowns completed/conditions observed/areas patrolled and items inspected, regularly prepares Incident Reports to document anomalies/unusual events/crime/vandalism/graffiti tags/violent events/power outages/large demonstrations or crowds/maintenance items/damage/unsecured doors/broken or damaged windows/non-functioning elevators/etc.
-Investigates and takes the appropriate lawful actions as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety, and fire incidents.
Lobby Duties:
-Professionally greets all persons entering and engages in access control tasks: sign-in visitors/vendors/contractors and notifies the appropriate parties of their arrival, meets emergency responders and directs them to the emergency location as deemed necessary and appropriate, assists and takes appropriate steps to assist with emergencies/alarms/other building events (such as evacuations/relocations, building lockdowns, testing of systems), actively monitors available surveillance views to detect suspicious/unlawful/criminal activity and escalates appropriately, prepares Daily Activity Report Entries to confirm observations/passdowns completed/conditions observed/areas patrolled and items inspected, regularly prepares Incident Reports to document anomalies/unusual events/crime/vandalism/graffiti tags/violent events/power outages/large demonstrations or crowds/maintenance items/damage/unsecured doors/broken or damaged windows/non-functioning elevators/etc.
Special Remarks/Mentions:
-Excellent customer service skills required along with strong command of effective communication skills required.
-Professional appearance and maintenance required (regular grooming).
-No personal cell phone usage while on duty in lobbies.
-Must be able to stand for extended periods of time, up to and including the entire shift.
-Must be physically capable of completing property patrols, which include stairs, (3) garage levels, and perimeter.
-2+ years of commercial property experience is preferred.

About Company:

At ProGuard Security Services, we’re more than a security company — we’re a team committed to professionalism, accountability, and growth. As a premier provider of security solutions across California, we deliver high-quality service through strong leadership, advanced technology, and exceptional people.

Our success is built on four key pillars — People, Training, Processes, and Technology (PTPT). We invest in our officers through comprehensive training, clear communication, and ongoing support to ensure every team member is confident, capable, and prepared to succeed.

We value our connection to the local communities we serve and offer meaningful career opportunities with real potential for advancement. Whether you’re an experienced professional or starting your security career, ProGuard provides the structure, resources, and teamwork to help you thrive.

ProGuard Security Services – Excellence in People, Training, Processes, and Technology.

About the Role:

The Security Officer plays a critical role in maintaining a safe and secure environment for employees, visitors, and property within the assigned premises. This position involves monitoring access points, conducting regular patrols, and responding promptly to any security incidents or emergencies. The Security Officer ensures compliance with all safety protocols and company policies while effectively communicating with team members and external agencies as needed. By utilizing technology and physical vigilance, the officer helps prevent unauthorized access, theft, vandalism, and other security threats. Ultimately, this role contributes to creating a secure atmosphere that supports the smooth operation of the organization and peace of mind for all stakeholders.

Minimum Qualifications:

• High school diploma or equivalent.
• Prior experience as a security guard or in a related security role.
• Basic proficiency with computer systems and wireless communication technology.
• Ability to perform physical tasks such as climbing stairs and repetitive motions required for patrol duties.
• Strong oral communication skills to effectively interact with team members, visitors, and emergency personnel.

Preferred Qualifications:

• Certification in security training or related professional development courses.
• Experience with advanced access control systems and surveillance technology.
• First aid and CPR certification.
• Familiarity with local laws and regulations related to security and safety.
• Ability to handle stressful situations calmly and professionally.

Responsibilities:

• Monitor and control access to the facility using access control systems and verify identification of individuals entering the premises.
• Conduct routine patrols of the property, including climbing stairs and inspecting all areas to detect and deter suspicious activity or safety hazards.
• Operate wireless communication devices and radios to maintain constant contact with security team members and report incidents promptly.
• Respond to alarms and emergencies, providing assistance and coordinating with law enforcement or emergency services when necessary.
• Maintain detailed logs and reports of daily activities, incidents, and observations to ensure accurate record-keeping and accountability.

Skills:

The Security Officer utilizes intermediate computer skills daily to operate access control systems and document incidents accurately. Wireless technology and radio communication are essential for maintaining real-time contact with the security team and coordinating responses to incidents. Physical abilities such as climbing stairs and performing repetitive motions enable thorough patrols and inspections of the premises. Oral communication skills are critical for interacting with visitors, employees, and emergency responders clearly and effectively. Together, these skills ensure the Security Officer can maintain a secure environment and respond promptly to any security challenges.