POSITION SUMMARY

The Office Coordinator is a full-time role responsible for supporting corporate office operations, executive administration, and human resources functions. Reporting to the CHRO, this position plays a critical role in ensuring the smooth day-to-day functioning of the organization by coordinating administrative activities, managing office operations, and assisting with HR programs including benefits administration, compliance, and employee support.

This role requires strong organizational, communication, and problem-solving skills, as well as the ability to handle confidential information with professionalism. The Office Coordinator collaborates cross-functionally with HR, Payroll, leadership, and external partners.

ESSENTIAL RESPONSIBILITIES

• Manage daily office operations including mail, shipping, email inboxes, and communications.
• Greet visitors and handle incoming calls with professional front-desk support.
• Coordinate shipments and perform regular post office runs, ensuring accurate tracking and delivery.
• Provide administrative support to benefits, compliance, leadership, and staff as needed.
• Coordinate meetings, travel, and events, including logistics, catering, and materials.
• Maintain office supply inventory and place orders.
• Perform general administrative tasks such as copying, filing, and document preparation.
• Keep the office clean, organized, and efficient.
• Liaise with external vendors for office services, facilities, and supplies.
• Manage executive calendars, expense reports, and meeting coordination.
• Prepare and maintain documents, reports, and presentations.
• Coordinate board and leadership meetings, including agendas and follow-ups.
• Assist with event planning and employee engagement activities.
• Support organizational projects, reporting, and data tracking.
• Communicate company policies, procedures, and updates to employees.
• Provide customer service to internal teams, leadership, and external partners.
• Serve as a central point for resolving administrative and operational issues.
• Handle sensitive information with strict confidentiality.
• Perform other duties as assigned to support office and organizational needs.

KNOWLEDGE & SKILLS

• Strong organizational, multitasking, and time-management skills with high attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong problem-solving skills with sound judgment.
• High level of professionalism, discretion, and confidentiality.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with HRIS systems preferred.
• Ability to build effective working relationships across all levels of the organization.

EDUCATION & EXPERIENCE

• High school diploma or GED required; associate or bachelor’s degree preferred.
• Minimum of 3–5 years of experience in office coordination, administrative support, or HR support role.
• Experience with HR processes, benefits administration, or HRIS systems preferred.
• Professional HR certification (e.g., PHR, SHRM-CP) is a plus.

WORK ENVIRONMENT

This is a full-time, onsite position in a professional corporate office environment. The role requires regular interaction with employees, leadership, and external partners. The position involves standard office activities, including use of office equipment, movement throughout the workplace, and occasional light lifting of office materials or packages.