THERE’S NO PLACE LIKE HOM

As a national leader in housing assistance programs, HOM, Inc. is dedicated to building communities where the promise of home is a reality for everyone because we believe individuals, families, and communities are safer, healthier, and stronger when everyone has a home. Whether ending homelessness through housing assistance, guiding new landlords and property owners through the financial benefits of our programs, or advocating among local leaders for increased funding and supportive services, our HOM team engages in meaningful work that advances our mission of ending homelessness in Arizona through housing.

Honored as a Top 100 Companies to Work for in Arizona, HOM provides opportunities to make an impact, alongside generous pay, benefits, work/life balance, and PTO, among many other great perks. If you’re passionate about making a difference in our communities, there’s no place like HOM.

If you would describe yourself as sociable, diligent, thorough, supportive, and composed, we want to talk to you about joining the HOM team as an Administrative Assistant, Receptionist.

The Administrative Assistant, Reception’s primary responsibilities include greeting/welcoming visitors and directing them appropriately, notifying personnel of visitor arrival, informing visitors by answering or referring inquiries, handling incoming calls and ensuring a clean a tidy office space. Clerical duties include sending and receiving email, data entry, scanning documents, mail management, and making copies. The ideal candidate has outstanding communication, interpersonal, customer service and organizational skills. This position requires the ability to handle a large volume of walk-in traffic concurring with scheduled appointments, ability to work with little to no supervision, have a team-oriented attitude and the ability to organize and prioritize work assignments. The Administrative Assistant, Reception will provide additional administrative support to program supervisors and managers as requested or needed. The Administrative Assistant, Reception is a non-exempt position with a classification of “Administrative.”

Primary Job Responsibilities

Reception Duties

• Greet all visitors to the office.
• Provide back-up to automated attendant (phone system); retrieve voicemails left on general mailbox and distribute to correct staff member.
• Opening and closing the office responsibilities and duties.
• Assist in the daily briefings by making photocopies and directing clients to correct location.
• Provide clients with low level assistance utilizing company software programs.
• Maintain community coordinated entry info resource list for handing out to visitors.
• Order lunch/meals for all company meetings.
• Maintain kitchen duties.
• Prepare conference rooms for daily use and after each use.
• Initiate birthday cards and treats for staff birthdays when Communications Coordinator is unavailable.

Administrative Duties

• Assist with terminated files in the breakdown and entering data into tracking spreadsheets.
• Performs filing and copying.
• Process daily outgoing mail, receive mail and distribute.
• Protects organization's value by keeping information confidential.
• Must be proficient in utilizing Microsoft Office including word, excel and outlook.
• Perform a variety of clerical duties and assists team members as necessary.

Essential Skills:

• Proficiency in Microsoft Office 365 applications including SharePoint, OneDrive, Teams, Planner, Outlook, Word, Excel, etc.
• Strong organizational skills with aptitude for project management and multitasking to manage multiple concurrent projects.
• Demonstrated high level of skill with interpersonal relationships and communication.
• Strong sense of ownership of work processes and outcomes.
• Excellent people skills and the proven ability to work well with a wide range of personalities.
• Ability to think strategically and tactically to accomplish goals.
• Ability to manage change while working as part of a team.
• Problem solver with the ability to adapt to unexpected challenges.

Other Skills and Requirements:

• Team Member will have unrestricted access to sensitive information that may include PII and PHI, which requires adherence to HOM Security and Privacy Policies.
• Team Member may use or disclose PII or PHI through the course of their Financial, and Human Resources duties listed above. All use and disclosure is subject to procedures outlined in Section 1.10 of the HOM Privacy Policies.
• Demonstration of performance and attributes contained within the four (4) focus areas of HOM Inc.’s Competency Model; Emotional Intelligence, Expertise, Ethics, and Excellence.
• Current Arizona Driver’s License.
• Current Automobile Insurance.
• Willingness to perform duties as needed or as assigned.

Education and Training:

• Understanding and commitment to “Housing First” principles in ending homelessness.
• High School Diploma or GED Equivalent.
• Associates and/or Bachelor’s degree preferred.

LEARN MORE ABOUT US

Taking care of people is central to our work, which is why we offer highly competitive pay and a comprehensive and generous benefits program.

HEALTH

Offering excellent medical, dental, and vision benefits, HOM also provides employee assistance programs for physical and mental well-being.

WELLNESS

Because this is challenging work, HOM is committed to providing monthly chair massages, employee wellness program events and challenges, blood drives, and more.

SAVINGS

In addition to competitive pay, save for retirement with employer matching and opportunities for financial planning. Other insurance benefits include life, disability, and accident insurance, and more.

BALANCE

Ensuring a healthy balance between work and life is important. Because individual needs for time away from work are diverse, we offer generous paid time off (PTO), including 13 paid National holidays.

FUN

At HOM, we’re not afraid of hard work, or a good time! To keep our team strong and connected, our employee-driven Culture Committee strives to provide engaging opportunities all year round.

Successful candidates will be required to complete a short behavioral and cognitive assessment prior to advancing to an interview.

Drug Free Workplace:

HOM, Inc. is a Drug Free Workplace where post offer applicants and employees are subject to testing for drugs and alcohol when criteria is met as outlined in our policies.

Equal Opportunity Employer:

HOM, Inc. is an Equal Opportunity Employer, including disability/vets. HOM, Inc. is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the Business Operations at employment@hominc.com.

https://www.hominc.com/wp-content/uploads/EEO-Policy-Statement-2023.pdf