Job Summary

Richardson Sports is seeking a motivated and hands-on Production Supervisor to join our manufacturing team in Springfield, Oregon. This role is responsible for supervising daily production operations while leading, developing, and supporting a team in a fast-paced, safety-focused environment. The Production Supervisor works closely with the Production Manager and other department leaders to ensure production goals are met while maintaining high standards for quality, efficiency, safety, and employee engagement.

The ideal candidate is a strong communicator and problem-solver who leads by example, understands manufacturing workflows, and is comfortable working across multiple production departments. This position plays a key role in driving continuous improvement, enforcing safety and quality standards, and fostering a positive team culture aligned with Richardson Sports’ commitment to craftsmanship, teamwork, and operational excellence.

Essential Duties and Responsibilities

• Assist the Production Manager and fellow Department Supervisors in continuously improving production systems, including production control, standard operating procedures (SOPs), safety programs, quality standards, and performance management processes.
• Ensure compliance with all company safety policies, OSHA regulations, and established safety protocols, and actively promote a safe, clean, and organized work environment.
• Foster effective employee relations by providing coaching, training, and development; make day-to-day employment decisions; and address employee concerns through timely and professional problem resolution.
• Balance quality, productivity, cost control, safety, and team morale to achieve departmental goals and drive continuous improvement.
• Manage departmental performance metrics (KPIs), track progress against goals, and provide regular status updates and reports to the Production Manager.
• Learn and support all aspects of production operations including Embroidery, Cap Factory, Heat Press, and Laser Etching in order to provide effective leadership and coverage as needed (training provided).
• Monitor attendance, timekeeping, and absenteeism, ensuring accurate reporting and adherence to company policies.
• Support cross-department collaboration to ensure on-time production, consistent quality, and efficient workflow.
• Perform other duties as requested, directed, or assigned.

Education and Experience

• High school diploma or GED required.
• One to three years of related supervisory or production experience and/or equivalent training required.
• Experience working with ERP, WMS, CRM, or Work Order Management systems preferred.
• Working knowledge of Microsoft Office and/or Google Workspace (e.g., Excel/Sheets, Word/Docs, email, basic reporting).
• Bilingual in Spanish/English is a plus.

Job Knowledge, Skills, and Abilities

• Ability to write clear reports, business correspondence, and employee communications using standard office software.
• Leadership: Demonstrated ability to lead teams, influence outcomes, and drive accountability.
• Planning: Ability to think ahead, plan over a 14-day horizon, and execute action plans to achieve results.
• Supervision: Experience with employee hiring, training, performance management, coaching, and discipline.
• Strong quality focus with a continuous improvement mindset.
• Strong interpersonal, organizational, and communication skills.

Physical Demands

· Light to moderate physical effort required.

· Must be able to lift up to 20 pounds.

· While performing the duties of this job, the employee is regularly required to stand for up to 10 hours. The employee frequently is required to use hands and fingers, to feel objects, use tools or controls. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, can accurately identify colors without any issues distinguishing between hues, and the ability to adjust focus.

Personal Protective Equipment

· Ear protection is optional.

Work Environment

· Work performed in a plant environment.

You will be required to perform other duties as requested, directed, or assigned.

Employment is contingent upon successfully passing a drug screen and background check.